Customers should expect to experience processing and shipping delays as a result of operational restrictions relating to Ontario's public health restrictions that will enter into effect Wednesday, January 5, 2022 at 12:01 a.m. and remain in place for at least 21 days (i.e. until January 26, 2022), subject to trends in public health and health system indicators.
Public health and workplace safety measures associated with these measures may delay orders placed during this period.
Processing timelines may also be extended as a result of COVID-19 and the associated ripple effects of new variants and case surges (such as rapidly evolving public health controls, supply chain dynamics at all shipping vendors, workplace closures and reduced staffing levels) but we continue to send out all purchases as promptly as possible.
Thank you for your understanding and support.